Shipping & Returns

All Aiseek orders are shipped directly from our overseas warehouses. Based on your order details, we will arrange delivery via reliable logistics carriers including UPS, FedEx, or Amazon Multi-Channel Fulfillment (MCF). The full logistics tracking information will be available for your order, ensuring your package is delivered efficiently and safely.

Aiseek provides a 1-Year Free Replacement Service and Lifetime After-Sales Support for all our products.If you encounter any product-related issues, please contact us via any of our official channels with your order number at your earliest convenience. After a professional verification by our after-sales team, if the issue is confirmed to be a product quality defect (not caused by improper manual operation), we will directly offer you a Replacement-Only Service (no repair).For the entire life cycle of the product, you can reach out to us at any time for any relevant questions. Our after-sales team will respond and reply to you as soon as possible during our working hours: 9:00-18:00, Monday to Friday.